Privacy Policy

1. Introduction

Xpertizo Solutions ("Xpertizo", "we", "us", or "our") is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information — Information you voluntarily provide when you fill out our contact form, subscribe to our newsletter, or engage our services:

• Full name
• Email address
• Phone number / WhatsApp number
• Company or organisation name
• Project details and messages you submit

Automatically Collected Information — When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website or source
• Device type and operating system

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and contact form submissions
• To provide, maintain, and improve our services
• To send project updates, proposals, and relevant communications
• To send newsletters and marketing content (only with your consent)
• To analyse website usage and improve user experience
• To comply with legal obligations

4. Data Storage and Security

Your information is stored securely on our servers. Contact form submissions are saved in a secure database and notification emails are sent via encrypted SMTP connections. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers — With trusted third-party tools and platforms that help us deliver our services (e.g., email delivery, hosting, analytics), bound by confidentiality obligations
• Legal Requirements — When required by law, regulation, or legal process
• Business Transfers — In connection with any merger, acquisition, or sale of assets

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about how we use cookies, please refer to our Cookie Policy.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent for marketing communications
• The right to data portability
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at Hello@xpertizo.com.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: Hello@xpertizo.com
• Phone / WhatsApp: +91 8092812966
• Address: Noida, Uttar Pradesh, India